Privacy Policy
Your privacy matters deeply to us. This policy explains how we collect, use, and protect your personal information when you engage with Dymtex's work psychology development services.
Information We Collect
Personal Information You Provide
When you engage with our work psychology services, we collect information you voluntarily share with us. This includes your name, email address, phone number, and professional background details when you inquire about our programs or register for consultations.
We also gather information about your specific workplace challenges, career goals, and psychological assessment responses that help us tailor our development programs to your needs. This might include responses to workplace stress questionnaires, leadership style assessments, or team dynamics evaluations.
Automatically Collected Information
Our website collects certain technical information automatically through cookies and similar technologies. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve your browsing experience and understand which resources are most helpful to our visitors.
- Contact details and professional information
- Assessment responses and program preferences
- Communication history and consultation notes
- Website usage patterns and preferences
- Device and browser technical data
How We Use Your Information
Program Development and Delivery: We use your personal information primarily to design and deliver work psychology development programs that address your specific needs. This includes creating personalized learning paths, scheduling sessions, and tracking your progress through various psychological assessments and workplace skill development modules.
Your assessment data helps us understand patterns in workplace stress, team dynamics, and leadership challenges. We analyze this information to continuously improve our methodologies and develop new resources that better serve professionals facing similar challenges in their work environments.
Communication and Support
We use your contact information to communicate about program schedules, send relevant resources about work psychology topics, and provide ongoing support throughout your development journey. This includes sending appointment reminders, sharing research insights, and offering follow-up guidance after program completion.
- Personalizing work psychology development programs
- Conducting psychological assessments and evaluations
- Providing ongoing professional development support
- Improving our service delivery methods
- Maintaining program records and progress tracking
Information Sharing and Disclosure
We maintain strict confidentiality regarding your personal information and psychological assessment data. We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your work psychology development journey and associated data remain confidential.
Limited Sharing Circumstances
In very specific situations, we may share limited information with trusted partners who help us deliver our services. This includes technology providers who support our assessment platforms, secure communication systems, and program management tools. These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.
We may also disclose information when required by UK law or to protect the safety of individuals. However, such disclosures would only occur under legal compulsion or in genuine emergency situations.
- Trusted technology service providers under confidentiality agreements
- Legal requirements or court orders
- Protection of individual safety in emergency situations
- Business transitions with equivalent privacy protections
Your Data Protection Rights
Under UK data protection laws, you have significant rights regarding your personal information. You can request to see what data we hold about you, ask us to correct any inaccuracies, or request that we delete your information entirely. You also have the right to restrict how we process your data or to receive a copy of your information in a portable format.
Exercising Your Rights
Right of Access: You can request a complete copy of all personal data we hold about you, including assessment results, communication records, and program progress information. We'll provide this within 30 days of your request.
Right to Correction: If you notice any inaccuracies in your personal information or assessment data, you can ask us to correct these immediately. This is particularly important for psychological assessment data that informs your development program.
Right to Erasure: You can request that we delete all your personal information from our systems. However, we may need to retain certain records for legal compliance or legitimate business purposes, which we'll explain if this situation arises.
- Request access to your personal data
- Correct inaccurate information
- Delete your personal information
- Restrict processing activities
- Data portability to another service
- Object to specific processing activities
Data Security and Protection
We implement robust security measures to protect your personal and psychological assessment data. Our systems use encryption both for data transmission and storage, ensuring that your sensitive information remains secure whether it's being sent over the internet or stored in our databases.
Technical Security Measures
All data is encrypted using industry-standard protocols, with regular security audits and updates to maintain the highest protection levels. We use secure servers located in the UK, and access to your information is strictly limited to authorized personnel who need it for program delivery purposes.
Our staff receive regular training on data protection best practices, and we maintain strict internal policies about handling sensitive psychological assessment data. We also conduct regular reviews of our security procedures to ensure they meet evolving standards and regulatory requirements.
- End-to-end encryption for all data transmission
- Secure UK-based server infrastructure
- Regular security audits and system updates
- Restricted access on a need-to-know basis
- Staff training on data protection protocols
Data Retention and Deletion
We retain your personal information only for as long as necessary to provide our work psychology services and meet our legal obligations. For most program participants, we keep assessment data and progress records for up to seven years after program completion, which allows for meaningful long-term follow-up and support.
Retention Periods
Active Program Data: While you're engaged in our programs, we maintain all relevant information to support your development journey effectively. This includes ongoing assessment results, session notes, and progress tracking data.
Post-Program Records: After program completion, we retain core assessment data and progress summaries for seven years. This enables us to provide continued support, track long-term outcomes, and improve our service delivery methods based on participant success patterns.
You can request earlier deletion of your data at any time, though we may need to retain certain information for legal compliance purposes. We'll explain any retention requirements if they apply to your specific situation.
- Active program period: Full data retention
- Post-completion: Seven years for core records
- Communication logs: Three years retention
- Website analytics: Two years maximum
- Legal compliance records: As required by UK law
Cookies and Website Technology
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors interact with our content. These small data files help us remember your preferences, analyze website performance, and provide more relevant information about our work psychology services.
Types of Cookies We Use
Essential Cookies: These are necessary for basic website functionality, including maintaining your session when you fill out contact forms or access different pages. Without these cookies, certain features of our website wouldn't work properly.
Analytics Cookies: We use these to understand how visitors navigate our website, which pages are most helpful, and how we can improve the user experience. This information helps us create better resources and more intuitive navigation for people seeking work psychology support.
You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. We respect your choices about cookie usage and provide clear information about what each type of cookie does.
Changes to This Policy
We review and update this privacy policy regularly to ensure it reflects our current practices and meets evolving legal requirements. When we make significant changes that affect how we collect, use, or protect your personal information, we'll notify you directly via email and post the updated policy on our website.
For minor updates or clarifications that don't materially change our practices, we'll update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
If you have questions about any changes or need clarification about how updates might affect your existing relationship with Dymtex, please don't hesitate to contact us. We're always happy to discuss our privacy practices and address any concerns you might have.
Privacy-Related Contact Information
If you have questions about this privacy policy, want to exercise your data protection rights, or have concerns about how we handle your personal information, please contact us using any of the methods below.