Website Data Usage Policy
Understanding how dymtex.com uses tracking technologies to enhance your learning experience and protect your privacy
What Are Cookies and Tracking Technologies
Cookies are small text files stored on your device when you visit dymtex.com. These files help us remember your preferences, understand how you interact with our content, and provide personalized learning experiences that support your professional development in work psychology.
Beyond traditional cookies, we also use web beacons, pixel tags, and local storage technologies. These tools work together to create a seamless experience as you navigate through our educational resources and course materials.
Think of cookies like bookmarks in a favorite book. They help us remember where you left off in your learning journey and what topics interest you most. This means when you return to our site, we can show you relevant content that builds on what you've already explored.
Types of Tracking We Use
Essential Cookies
These cookies keep dymtex.com running smoothly. They remember your login status, language preferences, and help secure your account information. Without these, basic site functions wouldn't work properly.
Functional Cookies
These enhance your experience by remembering choices you make - like which course modules you've completed or your preferred content format. They make each visit more relevant to your learning goals.
Analytics Cookies
We use these to understand which educational content resonates most with learners. This data helps us improve course materials and develop new resources that address real workplace psychology challenges.
Marketing Cookies
These help us share information about upcoming programs and relevant content with people who might benefit from our work psychology expertise. They ensure our communications reach the right audience.
Information We Collect Through Tracking
Our tracking technologies gather various types of information to improve your learning experience:
- Pages you visit and time spent on different sections of our educational content
- Course modules you complete and your progress through learning materials
- Device information including browser type, screen size, and operating system
- Geographic location to provide relevant local workplace psychology insights
- Referral sources that brought you to our educational resources
- Search terms you use within our site to find specific psychology topics
- Email engagement when you subscribe to our professional development updates
- Form interactions when you inquire about our learning programs
We never collect sensitive personal information like financial details or private communications through our tracking systems. The data we gather focuses purely on improving educational delivery and user experience.
Managing Your Tracking Preferences
You have complete control over how tracking technologies work on your device. Most web browsers allow you to manage cookies through their settings, and you can adjust these preferences at any time.
Chrome Settings
Go to Settings > Privacy and Security > Cookies and Site Data. Here you can block cookies, clear existing ones, or set exceptions for specific sites like dymtex.com.
Firefox Options
Access Options > Privacy & Security > Cookies and Site Data. Firefox offers enhanced tracking protection that you can customize based on your privacy preferences.
Safari Preferences
Choose Safari > Preferences > Privacy. Safari includes intelligent tracking prevention features that automatically limit cross-site tracking while preserving site functionality.
Keep in mind that blocking all cookies might affect some features of our learning platform. Essential cookies are necessary for account security and course progress tracking, so disabling these could impact your educational experience.
Data Retention and Storage
How Long We Keep Different Types of Data
We believe in transparent data handling. Here's exactly how long we retain different categories of information collected through our tracking systems:
| Data Type | Retention Period | Purpose |
|---|---|---|
| Session Cookies | Until browser closes | Maintain login status during your visit |
| Preference Cookies | 12 months | Remember your learning preferences and settings |
| Analytics Data | 26 months | Understand content performance and user behavior patterns |
| Marketing Cookies | 13 months | Deliver relevant program information and updates |
| Security Logs | 90 days | Monitor and prevent unauthorized access attempts |
After these periods expire, data is automatically deleted from our systems. You can also request immediate deletion of your tracking data by contacting us directly. This won't affect any course progress or account information you've explicitly saved.
Third-Party Tracking Services
Like most educational websites, dymtex.com works with trusted third-party services to provide comprehensive analytics and improve our learning platform. These services have their own privacy policies and data handling practices.
Analytics Partners
We use professional analytics services to understand how learners engage with our work psychology content. These tools help us identify which topics generate the most interest and where students might need additional support materials.
Content Delivery Networks
Our educational videos and interactive content are delivered through specialized networks that ensure fast loading times regardless of your location. These services may place performance cookies to optimize content delivery.
Communication Tools
When you contact us through our website forms or chat features, third-party communication platforms may use cookies to maintain conversation context and provide better support experiences.
We carefully vet all third-party services to ensure they meet high privacy standards. However, we recommend reviewing their individual privacy policies if you want detailed information about their specific data practices.
Questions About Our Cookie Policy
If you have concerns about how we use tracking technologies or want to request specific information about data we've collected, our team is here to help.
Email: [email protected]
Phone: +44 1332 208898
Post: 38 Aldergate, Tamworth B79 7DD, United Kingdom
We typically respond to privacy-related inquiries within 48 hours during business days. Our commitment to transparency means we're happy to explain any aspect of our data collection and usage practices in plain English.
Policy Last Updated: January 2025 | We review and update this policy annually to reflect changes in technology and privacy best practices.
